Introduction This page outlines our dispute resolution process, which aims to address and resolve any issues or concerns related to your transactions with Grandeurcooling.net efficiently and fairly.
Contact Us First If you have any concerns or issues with your purchase, please contact us directly at admin@grandeurcooling.com or +15166967142. We aim to resolve most issues at this stage.
Escalation Process If your concern is not resolved satisfactorily, you may escalate the issue. Please provide detailed information about your dispute, and we will investigate further.
Mediation In the event that we cannot resolve the dispute internally, we recommend mediation with an independent third party to find a mutually acceptable solution.
Legal Resolution As a last resort, disputes may be resolved through legal proceedings in accordance with the laws of the State of New York, USA.
Feedback and Improvement We are committed to improving our services and appreciate any feedback on our dispute resolution process.